Checkout Process: Pay for your order securely via Paypal. Paypal accepts Visa, Mastercard, AMEX, Discover, and debit cards. You can also do an instant transfer, pay with echeck, or use existing funds via Paypal. Orders paid for via eCheck will be held until we receive notification from PayPal that funds have cleared. This sometimes takes 4-10 days to clear.You can also mail a check. When checking out you will be prompted to enter your check number, an address is given for you to mail your check. Be sure you mail the check that matches the number that was entered. Order will not be processed until funds have cleared. There is a $25.00 fee on checks that do not clear. Check must be received within 5 business days from when order was placed. If check is not received within that timeframe, order will be canceled.
You do not need to register with Paypal to pay for your order.
If you call in an order or email an order and want to pay with credit card, a Paypal invoice will be sent to you via email. Follow the simple instructions to complete your transaction.
Return Policy: Smell Goods 1998™ stands behind the freshness and quality of their products.
The Smell Goods Team strongly suggest the purchase of samples before purchasing full size product. However, if a purchase is made and you are not happy, you may return the product. Returns wanting to be made due to dislike of fragrance will not be accepted. Please read our 7-Day Return Policy below.
7-Day Return Policy
We will be happy to accept your return if the following steps are taken:
Buyer must contact our office during business hours to inform us of product wanting to be returned.
Buyer has seven (7)business days (from delivery date) to return product.
Buyer must ship product in the same manner it was received. If product was shipped securely and neatly in a box, we will not accept the product in a mailer envelope.
Buyer must use same type of shipping method to return product. Orders are shipped using Priority Mail. Returns are only accepted by mail no matter buyer's location.
Buyer will receive refund less a 20% restocking fee. Refund for initial shipping will be refunded. However, shipping cost on returns will not be refunded. Refund will be given in the same payment method that was used to purchase (i.e. paid with check will receive check).
For questions about this return policy, please contact us first before making a purchase.
Cancellation Policy: Order can be cancelled within 24 hours of being placed. Subject to 20% restocking fee.
Turnaround & Delivery: Although we make every attempt to ship your order within the lead time (7-14 business days), unanticipated demand can deplete our inventory. Items may be out-of-stock or discontinued without notice. We will notify you if this is the case. Shipping transit times will vary depending on your location. Please anticipate slightly slower turnaround and longer transit time during sales, promotions, or holidays.
*Disclaimer: The statements made herein have not been evaluated by the U.S. Food and Drug Administration, these products are not intended to diagnose, treat, cure, or prevent any disease. If a condition persists please contact your physician. Smell Goods '98's products are not formulated for curing any disease. The creation of these products are out of love for maintaining healthy skin and smelling good! |